- Fast delivery to Europe | Ships from Canada warehouse
€ 0.00
Customer Support
We welcome enquiries regarding products, orders, and general website information.
Contact Details
Email: jute@primitiveropeplanter.com
European Support Telephone: +49 30 2237 6690
Company Address: 125 King Street West Toronto, ON M5X 1A9 Canada
Communication
Customers may contact us at any time using the email address provided above. All messages are reviewed promptly by our team, and responses are typically provided within 24 hours, where reasonably possible.
Where immediate assistance is not available, enquiries may be submitted at any time and will be prioritized and handled in the order they are received.
Service Hours
Our support services operate on a structured business schedule to ensure all customer inquiries are handled efficiently. Messages received outside active handling periods will be processed at the earliest available opportunity.
General Information
All communication channels listed on this page are intended for customer enquiries relating to products, order-related questions, and website information.
We aim to maintain clear, consistent, and transparent communication practices in line with applicable regulatory requirements in the jurisdictions where our products are offered.
Get in Touch

Need Help?
Address: 125 King Street West, Toronto, ON M5X 1A9, Canada
Phone: +49 30 2237 6690
Email: jute@primitiveropeplanter.com
Store Information
- Orders will be shipped from our Canadian warehouse within 1–3 business days of confirmation, with an estimated delivery time of 5–10 business days.